Your complete satisfaction is important to us. If for any reason you are not satisfied with your purchase, you can return it in the original packaging within 30 days after the receipt of your order. Simply email us and we will arrange for your refund.
The Import Group, LLC
34 Castle Hill Ave.
Gt. Barrington, MA 01230
We accept Master Card and Visa.
If you like to pay by check or money order, please contact us to make arrangements.
Massachusetts Sales tax will be applied to all orders delivered within Massachusetts according to Massachusetts sales tax law.
We make every effort to ship your order as quickly as possible. We will ship most of our in-stock merchandise within 48 hours of receiving your order. Shipping charges will be $6.00 plus 5.25% of the total amount of the order. Some heavy or oversized orders may incur extra shipping charges. Shipping and handling charges are based on the total shipped to each delivery address. Ground service takes 5-10 business days. We cannot ship to a P.O. Box.
Please contact us for express shipping rates.
Please contact us for international shipping rates.
Canadian and international orders should be paid in U.S. funds.
We accept merchandise returns for any reason. Simply return the candle in the original packing within 30 days, and we will issue a refund of the sale price of the item. Shipping costs are not refundable. In case of shipping damage, all damaged products plus the original packaging must be retained. Please contact us by email to arrange a return.